Moved Recently? Update Your Information!

Moved recently?
It is important that you always keep your address and state tax withholding information up-to-date with the company. This ensures company mailings are sent to the proper location and arrive in a timely manner, and that state tax withholdings are made for the correct states.

Follow the steps below to ensure you receive important mailings on time:

 

  For active employees:

Regularly review your address information in PeopleSoft, and update if needed. There are two ways you can update your address:

1.) Follow these simple steps to update your personal information online:

  • Visit Cat @work (https://catatwork.cat.com)
  • From the home page, click “My Personal Information”
    Then click on the appropriate link located within the “My Personal Information” portlet or in the left-hand navigation.

2.) You can also contact the HR Services Center  - Americas / Panama by e-mail at HR_Service_Center@cat.com or by phone at 309-494-2363, 1-800-447-6434 toll free, or 7-734-2363 via the Caterpillar tie line to request a Change Of Address  form. Once completed, the form should be faxed to the HR Services Center  - Americas / Panama at 309-636-2883.

Caterpillar currently handles approximately 40 transactions per day resulting from  incorrect employee address information, which leads to frustration and delays for
employees and increased costs for the enterprise.

If your move was to a new state, you need to complete a new state withholding tax form (W-4). Fax this to the HR Services Center – Americas / Panama at 309-636-2883. Timeliness in submitting these changes is important as late notifications result in hundreds of manual corrections per year as well as delays in providing the affected employees correct W-2s.

If you have any questions, please contact the HR Services Center – Americas /
Panama by e-mail at HR_Service_Center@cat.com or by phone at 309-494-2363,
1-800-447-6434 toll free, or 7-734-2363 via the Caterpillar tie line to speak to an HR representative.

 

  For retirees:

To update your address, contact the Caterpillar Benefits Center at Aon Hewitt at 877-228-4010 or 847-883-0775 outside the United States. Hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., Central Standard Time.

You may change your tax withholding for several reasons, but many people forget to do this if they move to a new state. So remember to complete a new state withholding tax form (W-4) if you moved to a new state. Timeliness in submitting these changes is important. Late notifications result in hundreds of manual corrections per year as well as delays in providing the affected employees correct W-2s. To change your tax withholding, contact Cat Savings and Retirement Express at 877-228-4010 or
847-883-0775 outside the United States.

 

  For OneExchange participants (if eligible):

Call 1-866-766-6087 or go to extendhealth.com/caterpillar and Call the Caterpillar Benefits Center at Aon Hewitt at 1-877-228-4010. (Confirm your home address and your mailing address) and contact your individual health insurance carrier

 

Please note that benefits information is sent to your mailing address on file.  Please ensure that any updates, if applicable, are made to both your home and mailing addresses.